Implementation

IS R-PLAN is implemented according to EN ISO 9001:2000.

Implementation takes place in these phases:

• Analysis of current status – complete analysis of current status for implementation of IS R-PLAN.
• Project implementation – definition of all processes and the methods for their resolution within IS R-PLAN.
• Parameterisation of the system - complete setup and parameterisation of IS R-PLAN according to individual user’s needs.
• Training – complete user training in use of IS R-PLAN. Training finishes with a practical test on the basis of which we grant a licence for use of IS R-PLAN.
• Preparation for live operation – general preparation of IS R-PLAN for live operation: entry of client parameters, setting up start positions and cash registers, checking hardware preparedness and other connected activities.
• Supervision during the live operation  – assistance in person by our consultants provided to the customer’s (user’s) staff in the first days of live operation of IS R-PLAN, followed by remote monitoring, diagnostics and visits in person to the user’s facilities.
• Implementation evaluation – evaluation of implementation results (comparison with the defined start position) and definition of further possibilities for development of the information system. IS R-PLAN implementation is completed when all contractually guaranteed operations are performed and all the modules of IS R-PLAN work in live operation.