Service and Support

After completing IS L-BIS implementation, we provide the customer with complete service and support.

IS L-BIS service and support includes:

• Hotline – solving user queries in the form of telephone consultation. 
• Remote diagnostics – solving queries and problems in the form of remote access, directly in the user’s system.
• Consultation and training sessions – IS L-BIS consultation and training sessions.
• Legislation upgrade – we guarantee IS L-BIS upgrades to meet changes in legislation.
• Functional upgrade – IS L-BIS upgrade to meet user requirements.
• Remote control of the system – preventive monitoring of the system in the form of remote access.