Service and Support

After completing IS R-PLAN implementation, we provide the customer with complete service and support

IS R-PLAN service and support include:

• Hotline – solving user queries in the form of telephone consultation.
• Remote diagnostics – solving queries and problems in the form of remote access, directly in the user’s system.
• Consultation and training sessions – IS R-PLAN consultation and training sessions.
• Legislation upgrade – we guarantee IS R-PLAN upgrades to meet changes in legislation.
• Functional upgrade – IS R-PLAN upgrade to meet user requirements.
• Remote control of the system – preventive monitoring of the system in the form of remote access.